Every interaction that a credit union has with its members starts with identifying who they are

MemberPass™ is the simplest, most secure solution to verify your member


Learn More


Every interaction that a credit union has with its members starts with identifying who they are

MemberPass™ is the simplest, most secure solution to verify your member


Learn More


MemberPass® is the simplest, most secure, and private solution to verify your members


Learn More

What is MemberPass®?

MemberPass® proactively protects your members from fraud by using distributed ledger technology, enhanced cryptography, and biometrics to create the most PRIVATE, SAFE, and SECURE omni-channel way for your member to interact with your credit union.

 


How It Works

What is MemberPass™

The first KYC-backed digital credential, MemberPass™ provides a way for credit unions to quickly and confidently verify their members’ identities–improving member experience, reducing fraud, and increasing operational efficiency.


How It Works

What is MemberPass™

The first KYC-backed digital credential, MemberPass™ provides a way for credit unions to quickly and confidently verify their members’ identities–improving member experience, reducing fraud, and increasing operational efficiency.


How It Works

What Credit Unions Are Saying

“Once I own my identity with MemberPass®, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log-ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union
We looked at voice biometrics but decided to implement the Member Pass solution from Bonifii.  MemberPass is a digital credential that many credit unions have implemented or are close to doing so like us.  It can be used to digitally authenticate your member in many different situations such as within your Call Center, at Drive-thru, In-branch, on ITM, online, and such.
Don Clark Jr., President & CEO, Sound Credit Union
“MemberPass helps us take every precaution available to protect our member’s personal information and also respect their busy lifestyle. Using the unique and secure MemberPass digital identifier, people have peace of mind knowing they’re communicating with our staff over the phone, and they no longer have to share any confidential information such as passwords or social security numbers. With a quick confirmation message through their mobile device on file, members can move on with their transaction worry-free. Partnering with MemberPass has been a win for everyone involved because our staff can identify and verify members quicker than ever, and that makes all interactions more efficient.”
Mike Lantrip, President and CEO, SIU Credit Union
“In today’s day and age, members expect their accounts to be as secure as possible. MemberPass is providing our members an added layer of security for accessing their accounts when they reach out to us for assistance. Our members appreciate knowing we have their backs when it comes to protecting their accounts.”
Jim Lavery, VP of Contact Center Operations, Desert Financial Credit Union
“Members want an exceptional digital banking experience, and MemberPass plays a role in ensuring that experience is secure for both our Credit Union and our members.
Our “Life matters” commitment means that we are always striving to improve members’ lives. MemberPass helps us do that.”
Karl Yoneshige, President and CEO, HawaiiUSA Federal Credit Union
“At Achieva Credit Union we’re always striving to increase member security and streamline processes to enhance the member experience. MemberPass allows our call center to provide a simplified, safe and secure identification method that also saves time, allowing our team to more quickly provide service. It’s a win-win scenario for our members and our staff and we’re thrilled to be able to offer this new feature.”
Sue Behring, VP of Member Service Center, Achieva Credit Union
“4Front is always looking for ways to leverage technology to improve the member experience and make their lives easier. MemberPass is a great solution that allows us to improve member security while also reducing the time to authenticate across all of our member facing channels. Member adoption has been great and the membership has appreciated this new state-of-the-art authentication option. They enjoy the speed and the ability to quickly move beyond authentication into having their needs met.”
Zach Eychaner, SVP/Remote Services & Technology, 4Front Credit Union

What Credit Unions Are Saying

“Once I own my identity with MemberPass™, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union

“I think it’s one of the most exciting things going on in the marketplace right now, when you think of a digital wallet and credit unions coming together jointly, it’s incredible, and it’s neat to be on the ground floor.”

Mike Valentine, President & CEO, BCU

“It’s very key for an individual to own their own identity. The challenge is some of the areas that are the most sensitive where we would use usernames and passwords, we create are the ones where you’ve duplicated the password elsewhere. If you can have a MemberPass™ and then give the rights to entities to engage with, it’s really going to work better in our digital society going forward.”

Chris Kearney, SVP/CIO at TruWest Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union

What Credit Unions Are Saying

“Once I own my identity with MemberPass™, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union

“I think it’s one of the most exciting things going on in the marketplace right now, when you think of a digital wallet and credit unions coming together jointly, it’s incredible, and it’s neat to be on the ground floor.”

Mike Valentine, President & CEO, BCU

“It’s very key for an individual to own their own identity. The challenge is some of the areas that are the most sensitive where we would use usernames and passwords, we create are the ones where you’ve duplicated the password elsewhere. If you can have a MemberPass™ and then give the rights to entities to engage with, it’s really going to work better in our digital society going forward.”

Chris Kearney, SVP/CIO at TruWest Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union

Get More Information, Schedule a Demo, or Stay in Touch


Get More Information, Schedule a Demo, or Stay in Touch


Get More Information, Schedule a Demo, or Stay in Touch