Not surprisingly, consumers expect their financial institution to provide protections against fraud and security breaches. But since members typically have several different ways to access their accounts, this can get a bit clunky. Too often, each delivery channel is a silo with its own authentication method.
- The call center uses knowledge-based questions
- The lobby and drive-up require a driver’s license or other physical form of identification
- Online banking access calls for a username and password plus, often, a two-factor authentication
There should be a better way, right?
Decentralized identity is your better path forward
Decentralized identity unlocks a seamless personal digital financial world. Decentralized identity solutions, like MemberPass, are based on a self-sovereign identity model. In contrast to the siloed model, this means you can issue members a single digital identity credential. This credential authenticates them quickly across all channels. It creates a distinctly better member experience. And any member who’s been dinged in the past by card fraud or identity theft would certainly be especially interested in the security MemberPass provides!
Credit unions should strongly consider adopting this trust-based digital solution to authenticate member identities. Your members will appreciate the high standard you set for yourself as you protect and safeguard their personal information.
MemberPass promises to revolutionize how you say “hello” to your members
Privacy-enhanced technology offers you a new type of secure, private and touch-less trust-based digital relationship – a better member greeting, as it were. The technology eliminates the need for multiple authentication methods, improves the member experience and gives them a lifetime portable digital identity that can never be stolen.
In fact, research we conducted with the Filene Research Institute showed that about 70% of members said that MemberPass would address their security concerns when they have to identify themselves.
Take a step toward creating greater digital trust between you and your members. It’s easy! To learn more about MemberPass, email us to request a demo or FAQ list, register to attend a webinar, or visit us at www.memberpass.com.
CULedger, a credit union service organization, offering MemberPass, the simplest, most secure and convenient method to verify your members through leveraging touch-less, privacy-enhancing technology to protect credit unions and their members from identity theft and fraud. MemberPass will revolutionize how say “hello” to a member. Visit www.memberpass.com or email email@example.com.