Every interaction that a credit union has with its members starts with identifying who they are

MemberPass® is the simplest, most secure solution to verify your member


Learn More














Every interaction that a credit union has with its members starts with identifying who they are

MemberPass™ is the simplest, most secure solution to verify your member


Learn More


Every interaction that a credit union has with its members starts with identifying who they are

MemberPass™ is the simplest, most secure solution to verify your member


Learn More

What is MemberPass®

The first KYC-backed digital credential, MemberPass® provides a way for credit unions to quickly and confidently verify their members’ identities–improving member experience, reducing fraud, and increasing operational efficiency.


How It Works

What is MemberPass™

The first KYC-backed digital credential, MemberPass™ provides a way for credit unions to quickly and confidently verify their members’ identities–improving member experience, reducing fraud, and increasing operational efficiency.


How It Works

What is MemberPass™

The first KYC-backed digital credential, MemberPass™ provides a way for credit unions to quickly and confidently verify their members’ identities–improving member experience, reducing fraud, and increasing operational efficiency.


How It Works

What Credit Unions Are Saying

“Once I own my identity with MemberPass™, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union

“MemberPass helps us take every precaution available to protect our member’s personal information and also respect their busy lifestyle. Using the unique and secure MemberPass digital identifier, people have peace of mind knowing they’re communicating with our staff over the phone, and they no longer have to share any confidential information such as passwords or social security numbers. With a quick confirmation message through their mobile device on file, members can move on with their transaction worry-free. Partnering with MemberPass has been a win for everyone involved because our staff can identify and verify members quicker than ever, and that makes all interactions more efficient.”

Mark Dynis, VP Marketing, SUI Credit Union

“Members want an exceptional digital banking experience, and MemberPass plays a role in ensuring that experience is secure for both our Credit Union and our members.”

Our “Life matters” commitment means that we are always striving to improve members’ lives. MemberPass helps us do that.

Karl Yoneshige, President and CEO, Hawaii USA FCU

“At Achieva Credit Union we’re always striving to increase member security and streamline processes to enhance the member experience. MemberPass allows our call center to provide a simplified, safe and secure identification method that also saves time, allowing our team to more quickly provide service. It’s a win-win scenario for our members and our staff and we’re thrilled to be able to offer this new feature.”

Chelsey Wilson, CMP Marketing and Events Manager, Achieva Credit Union

What Credit Unions Are Saying

“Once I own my identity with MemberPass™, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union

“It’s very key for an individual to own their own identity. The challenge is some of the areas that are the most sensitive where we would use usernames and passwords, we create are the ones where you’ve duplicated the password elsewhere. If you can have a MemberPass™ and then give the rights to entities to engage with, it’s really going to work better in our digital society going forward.”

Chris Kearney, SVP/CIO at TruWest Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union

What Credit Unions Are Saying

“Once I own my identity with MemberPass™, I can have 100% trust that my credit union knows who I am, and I know who they are. It gets rid of log ins and security questions that cause a lot of friction and frustration and hinders the experience we rely on. On both the member and credit union basis, it will transform the way we do business to be more efficient, faster, and more trustworthy.”
Ron Amstutz, Executive Vice President, Desert Financial Credit Union

“It’s very key for an individual to own their own identity. The challenge is some of the areas that are the most sensitive where we would use usernames and passwords, we create are the ones where you’ve duplicated the password elsewhere. If you can have a MemberPass™ and then give the rights to entities to engage with, it’s really going to work better in our digital society going forward.”

Chris Kearney, SVP/CIO at TruWest Credit Union
“Our members are already embracing this new method of authentication and sharing their excitement with our team.  We’ve been told that the enrollment process is simple and quick, and that they feel more secure when calling into the call center. We are ecstatic to eliminate friction historically associated authentication in a way that keeps both the member experience and data security at the forefront of the interaction.”
Gordon Howe, President and CEO of UNIFY Financial Credit Union

Get More Information, Schedule a Demo, or Stay in Touch


Get More Information, Schedule a Demo, or Stay in Touch


Get More Information, Schedule a Demo, or Stay in Touch