Thank you for your interest in MemberPass!
A credit union member service representative will be in contact with you shortly.
Take a look at this video to see how you will use MemberPass at your credit union!
MemberPass® FAQ
Use your MemberPass the next time you call, chat, or visit us instead of showing your ID card or answering security questions. Verify securely in seconds. It’s as easy as 1-2-3.
Your Credit Union will send a push notification to your phone
Log in to your MemberPass app
Then just one simple tap to acknowledge it’s you, and you’re done
Yes, it will work on smartphones running the following:
Apple iOS 10.3 and above (iPhone 6 and above)
Android 6.0 and above
You may delete the mobile app from your mobile device. Your personal information will be permanently removed from your device and you will no longer be able to use your MemberPass.
Yes, as long as you are a primary member of the credit union, you may use MemberPass to authenticate your identity and get support on accounts for which you are a joint member. If you are not a member of the credit union, however, you will not be able to use MemberPass even if you are a joint owner on a credit union member’s account. You may still contact us to receive support; however, we will use other methods of authentication (picture ID or security questions).